Ordering Policy

The earlier you place your order the better, but know that our standard cut-off time for special orders is by 12-noon, 2 days prior to item pick up. Some items may require longer notice and are noted on the item directly.

Orders may be cancelled prior to our stated order cut-off time of 12-noon, 2 days prior to item pick up. If it's past the deadline, please call one of our stores and discuss with a manager directly to see if order can still be cancelled.

Draeger's Gift Cards

Yes, gift cards may be ordered in any denomination from our website. You may also purchase a gift card at any of our registers in any of our stores. Click here to order.

We mail all gift cards, whether to the customer directly or to as a gift, via certified mail, so please be sure to note the timing of your order and be aware that someone needs to be available to sign for the card. We do this to protect your purchase, as gift cards are just like cash.

We are so sorry, but gift cards are non-refundable.

At this time, gift cards may only be redeemed in person or with store personnel on the phone.

To get the balance on your card, please call our corporate office at 650-244-6500.

Product and Info Requests

Looking for a specific product, please click here and fill out our info form. Please - DO NOT LEAVE ORDERS OR ORDER QUESTIONS HERE - for order or order questions, please call one of our stores.

Draeger's supports their communities, and we try to donate where we can. For donation requests please submit on letterhead, at least 30 days prior to your event. You may email the request to, and you may follow up by calling our corporate office at 650-244-6500. We will follow up with a letter to you regarding your request

No, our facility processes all allergens in our production. We are very careful during production, and thoroughly clean and sanitize between batches, however all allergens are processed in our kitchens.

Holiday Meals

Click here to view our guide to meals and sides!

Our turkeys are from Diestel and are all natural, oven roasted and gluten free. These turkeys are thoughtfully raised on family farms and contain no hormones-antibiotics-growth stimulants.

Click here to view reheating instructions as well as ingredients and allergens for main meals and sides.